Central Link Navi – Frequently Asked Questions (FAQ)
A Biospecimen Procurement Platform operated by Central Link Co., Ltd.
Q1. What is Central Link Navi?
Central Link Navi is an online biospecimen procurement and matching platform operated by Central Link Co., Ltd. It connects biospecimen users, such as diagnostic companies and research institutions, with qualified biospecimen providers to facilitate efficient sourcing, requests, and project coordination.
Q2. Is Central Link Navi a biobank?
No. Central Link Navi itself is not a biobank. It functions as a platform and coordination service. Biospecimens are owned, stored, and managed by third-party providers such as biobanks, research institutions, or partner organizations.
Q3. Who operates Central Link Navi?
Central Link Navi is operated by Central Link Co., Ltd., a Japan-based life sciences trading and sourcing company.
Q4. Who can register for Central Link Navi?
Registration is limited to corporate entities and professionals engaged in life sciences, diagnostics, pharmaceuticals, or biomedical research. Individual consumers or non-professional users are not eligible.
Q5. Is registration free?
Registration itself is free. Fees may apply depending on requested biospecimens, services, or project scope.
Q6. Can overseas users register?
Yes. This platform supports international users, subject to regulatory, legal, and compliance requirements.
Q7. What types of biospecimens are available through Central Link Navi?
Depending on availability and compliance conditions, Central Link Navi supports requests for whole blood, serum, plasma (including paired samples), urine, stool, cerebrospinal fluid, other biofluids, PBMCs, leukopaks, isolated cells, FFPE tissues, frozen tissues, and human or animal-derived research materials. All materials are generally provided for research use only (RUO), unless explicitly stated otherwise.
Q8. Can I request custom or prospective sample collection?
Yes. This platform supports custom and prospective collections when feasible. Such requests are subject to ethical approval, regulatory compliance, and confirmation by the biospecimen provider.
Q9. Are samples always available?
No. Sample availability depends on donor availability, regulatory constraints, and confirmation by the provider. All requests are reviewed on a case-by-case basis.
Q10. How does Central Link Navi ensure ethical compliance?
Central Link Navi requires that biospecimens be handled in accordance with applicable laws and ethical standards, including informed consent, approval by Institutional Review Boards (IRB) or ethics committees, and compliance with relevant local and international regulations.
Q11. Are personal data or donor identities disclosed?
No. Biospecimens are provided using anonymized or pseudonymized data where required by law. Directly identifiable personal information is not disclosed.
Q12. Does Central Link Navi comply with data protection regulations?
Yes. Central Link Navi operates in compliance with the Act on the Protection of Personal Information of Japan and other applicable data protection laws. Please refer to our Privacy Policy for details.
Q13. How do I submit a biospecimen request?
Registered users can submit requests via the Central Link Navi platform. Each request is reviewed by Central Link for feasibility, compliance, and coordination with biospecimen providers.
Q14. Is a request automatically binding?
No. Submitting a request does not constitute a binding agreement. Orders are confirmed only after availability, pricing, and compliance conditions are finalized.
Q15. Does Central Link Navi guarantee research outcomes?
No. Central Link Navi facilitates procurement and coordination only. Research outcomes and data interpretation are the responsibility of the user.
Q16. How can I contact Central Link Navi?
For inquiries regarding Central Link Navi, please contact:
Central Link Co., Ltd.
Email: customerservice@centrallink.info